App Quit Unexpectedly

Scenario: The user works in graphic design. While critiquing a design in a mobile app, their phone abruptly turns off. When they restart the phone, they reopen the app.

Challenge: Write a message that the user will read immediately upon opening the app. What do they need to know? What steps (if any) do they need to take to recover their content? What if they can't recover the content? 

Headline: 40 characters max
Body: 140 characters max
Button(s): 20 characters max

Something went wrong.png

Flight Cancellation

Scenario: A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly canceled due to bad weather.

Challenge: Write a message from the airline app notifying them of the cancellation and what they need to do next.

Headline: 45 characters
Body: 175 characters max
Button(s): 25 characters max

Flight cancelled.png
Flight cancellation - alternatives.png

Invalid email

Scenario: The user entered the wrong email address to sign in to their account.

Challenge: Tell the user to enter the right email.

Invalid email.png